From Operational Agility to Strategic Agility

Steve Denning

Steve Denning

Leading Writer

While most organizations implementing Agile management are still preoccupied with upgrading existing products and services through cost reductions, time savings or quality enhancements for existing customers (i.e. operational Agility), they need to realize that the major financial gains from Agile management will flow from the practice of Strategic Agility, that is, generating innovations that create entirely new markets by turning non-customers into customers. Strategic Agility is the next frontier of Agile management. This is the dark secret of the Agile management revolution.